Can you service an alarm you did not install?

Yes. A lot of the work is taking over existing alarms, especially when the original installer has gone quiet or the panel is past support.

Can you fix false alarms?

Usually. False alarms are commonly a detector position, a failing battery, a tamper fault or a zone that no longer suits how the property is used.

Can you look at Texecom or Pyronix remotely?

Where the system is set up for the manufacturer cloud, yes. We hold the Texecom and Pyronix cloud portals, so some faults can be checked before a visit.

EVER-GUARD

Intruder alarm servicing and fault-finding

False alarms, battery faults, app problems, tamper faults and systems whose original installer has disappeared. We repair before we replace.

Call 07793547694 Book a free survey

Intruder alarm control panel and keyswitch mounted at the entry point of a property

Registered installer

Public liability insured
10-year workmanship guarantee
Tavcom BTEC Diploma
IPAF licensed

Repair before replacement

An alarm that keeps going off, will not set, or has lost app connection does not automatically need replacing. Most faults are specific: a battery, a detector, a tamper circuit, a damaged cable, a panel past support, or a system that was never set up for the way the building is now used.

We will tell you when a repair is the better spend, including when that means a smaller job for us.

Common faults we look at

False alarms and nuisance activations
Low battery, tamper and zone faults
App or notification problems
Panels that need reprogramming after building changes
Old systems that need taking over from another installer
Texecom, Pyronix, Ajax and other wired or wireless alarms

Taking over an existing alarm

Domestic

Make it usable again

A home alarm often stops being used because it false-alarms, is awkward to set at night, or was designed before the house changed. Servicing should leave you with a system you actually use.

Commercial

Keep control of users

Business alarms need individual codes, clean handover when staff leave, and a record of who opened and closed. That can often be restored without a rip-out.

Remote checks where the system allows it

For Texecom and Pyronix systems connected to the manufacturer cloud, we can often look at part of the problem before anyone gets in a van. Sometimes that turns into a phone fix; sometimes it means arriving with the right part.

Police response. We do not provide police-response monitoring or Unique Reference Numbers, because those require NSI or SSAIB certification. We service audible systems with app notifications and we will say plainly if you need a certified monitoring company instead.

Frequently asked questions

Can you service an alarm you did not install?
Yes. A lot of the work is taking over existing alarms, especially when the original installer has gone quiet or the panel is past support.
Can you fix false alarms?
Usually. False alarms are commonly a detector position, a failing battery, a tamper fault or a zone that no longer suits how the property is used.
Can you look at Texecom or Pyronix remotely?
Where the system is set up for the manufacturer cloud, yes. We hold the Texecom and Pyronix cloud portals, so some faults can be checked before a visit.

Next step

Have it looked at properly

Tell us the property and what you want covering. We survey before we quote, and the engineer who walks round the building is the one who installs the system.